US version of windows error

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Escy
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Joined:Sun Sep 04, 2016 6:20 pm
US version of windows error

Post by Escy » Sun Sep 18, 2016 2:25 pm

I'm having trouble connecting to the ECU, when I connect I get an error message saying that "ecumaster won't work with the US version of windows". I am from the UK, bought an EcuMaster from the UK. I've tried on a windows XP and windows 7 laptop, the windows 7 is the version supplied new by dell, i'd expect that to be a legit UK version and the XP is running on a legit copy of XP supplied by my friends work, I'd also expect that to be the UK version. Both have the settings as UK (timezone, keyboard, language). What can I check on windows to confirm if they are UK or US versions?

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Jadzwin
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Re: US version of windows error

Post by Jadzwin » Sun Sep 18, 2016 3:20 pm

Please cpntact us at tech(at)ecumaster.com

Escy
Posts:16
Joined:Sun Sep 04, 2016 6:20 pm

Re: US version of windows error

Post by Escy » Sun Sep 18, 2016 3:52 pm

I've sent an email

Escy
Posts:16
Joined:Sun Sep 04, 2016 6:20 pm

Re: US version of windows error

Post by Escy » Sun Sep 18, 2016 4:31 pm

My windows 7 is definately the UK version.

System Locale: en-gb;English (United Kingdom)
Input Locale: en-gb;English (United Kingdom)

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Jadzwin
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Re: US version of windows error

Post by Jadzwin » Mon Sep 19, 2016 4:56 pm

Please try to download the latest widnows client from here:

www.ecumaster.com/tv

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